Mental Health Billing Specialist


The Billing Specialist is responsible for all aspects of billing clients and third-party payers through an electronic medical software system, following claims through the complete revenue cycle, communicating with clients and insurance companies, and general office duties. This position requires attention to detail and the ability to work with the population our clinic serves.  Being able to work effectively in a team environment with a high level of professionalism is required.


  • Verify insurance eligibility and benefits and request initial authorizations if applicable
  • Post insurance and client payments
  • Accounts receivable analysis and recovery, research claims denials, send corrected claims, submit appeals and/or adjustment requests
  • Work with clients to answer billing questions, develop payment plans, and perform collection efforts when necessary
  • Back up the Office Coordinator – answer phones, check clients in, schedule appointments, take payments, assist with provider requests, and other duties as needed
  • Report client data as required by the state
  • Potential to audit claims against visit notes to check for accuracy prior to submitting to insurance companies
  • Maintain confidentiality of all client information
  • Additional duties as assigned

Required Education and Experience:

  • Associates Degree + 2 years of experience OR equivalent education and experience
  • Insurance experience in a healthcare environment
  • Strong computer skills including MS Word, Excel, Outlook, and Electronic Medical Records

Preferred Qualifications:

  • Experience in mental health billing
  • ICD-10-CM and CPT code knowledge
  • Excellent written and verbal communication
  • Ability to perform duties timely and accurately in an organized manner incorporating exceptional follow-up
  • High attention to detail
  • Ability to problem solve
  • Professional and courteous customer service

Hours:   Full-time:  Monday-Thursday 8:00am – 4:30pm, Friday 8:00am – 3:00pm


  • Paid time off
  • Medical, Dental, and Vision Insurance
  • 401(k)

Wage:  Starting range:   $21-23/hour

Reports to:  Business Manager

To Apply:  Please email your resume and cover letter to info@healingconnectionsonline.com